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privacy policy

backboneburo@gmail.com

inst: backbone_buro

+971 56 115 6871

Privacy Policy on the Processing of Personal Data
1. General Provisions
This Privacy Policy is prepared in accordance with Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006, and defines the procedure for processing personal data and the measures taken to ensure the security of personal data by LLC “ASH 47 REGION” (hereinafter — the “Operator”).

1.1. The Operator considers the observance of human and civil rights and freedoms when processing personal data— including the rights to privacy, personal and family confidentiality— to be one of its most important objectives and conditions for conducting its activities.
1.2. This Privacy Policy (hereinafter — the “Policy”) applies to all information that the Operator may obtain about visitors to the website blackboneburo.

2. Key Terms Used in This Policy
2.1. Automated processing of personal data — processing performed using computer technology.
2.2. Blocking of personal data — temporary suspension of processing (except when processing is necessary to clarify personal data).
2.3. Website — a collection of graphic and informational materials, software, and databases accessible on the internet at blackboneburo.
2.4. Personal data information system — a set of personal data contained in databases and technologies enabling their processing.
2.5. Depersonalization of personal data — actions making it impossible to determine, without additional information, which User or individual the data belongs to.
2.6. Personal data processing — any operation or set of operations performed with or without automation, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction.
2.7. Operator — a public authority, municipal authority, or legal or natural person independently or jointly organizing and/or performing the processing of personal data and determining processing purposes, data composition, and operations performed.
2.8. Personal data — any information related directly or indirectly to a specific or identifiable User of the website blackboneburo.
2.9. User — any visitor of the website blackboneburo.
2.10. Provision of personal data — actions intended to disclose data to a specific person or group of persons.
2.11. Distribution of personal data — any action aimed at making data available to an indefinite number of persons by transferring or providing access, including publication in media or online networks.
2.12. Cross-border transfer of personal data — transfer of personal data to the territory of a foreign state, to a foreign authority, foreign individual, or foreign legal entity.
2.13. Destruction of personal data — actions that result in irreversible destruction of data, preventing further recovery, including destruction of physical media.

3. Categories of Personal Data the Operator May Process
3.1. Last name, first name, patronymic;
3.2. Email address;
3.3. Phone numbers;
3.4. The website also collects and processes anonymized data about visitors (including “cookie” files) using web analytics services (Yandex.Metrica, Google Analytics, and others).
3.5. The above data are collectively referred to as “Personal Data” in this Policy.

4. Purposes of Processing Personal Data
4.1. The purpose of processing the User’s personal data is the conclusion, execution, and termination of civil-law agreements.
4.2. The Operator is also entitled to send Users notifications about new products, services, special offers, and events.
The User may unsubscribe at any time by sending an email to backboneburo@gmail.com with the note “Unsubscribe from notifications about new products and special offers.”
4.3. Anonymized User data collected through web analytics services is used to analyze User behavior, improve website quality, and enhance its content.

5. Legal Basis for Processing Personal Data
5.1. The Operator processes the User’s personal data only when they are submitted voluntarily by the User via forms on the website blackboneburo. By filling out the forms and/or submitting personal data, the User expresses their consent to this Policy.
5.2. The Operator processes anonymized User data when permitted by the User’s browser settings (cookie storage enabled, JavaScript enabled).

6. Procedure for Collection, Storage, Transfer, and Other Processing of Personal Data
The security of personal data processed by the Operator is ensured through legal, organizational, and technical measures necessary to comply fully with current personal data protection legislation.

6.1. The Operator ensures the confidentiality of personal data and takes all measures to prevent unauthorized access.
6.2. Personal data will never be transferred to third parties except in cases required by law.
6.3. If inaccuracies are found in personal data, the User may update them by sending an email to backboneburo@gmail.com with the note “Update personal data.”
6.4. The duration of personal data processing is unlimited.
A User may withdraw their consent at any time by sending a notification to backboneburo@gmail.com with the note “Withdrawal of consent to personal data processing.”

7. Cross-Border Transfer of Personal Data
7.1. Before initiating cross-border transfer, the Operator must ensure that the foreign state provides reliable protection of personal data rights.
7.2. Transfer to countries that do not meet these requirements is allowed only with the User’s written consent and/or for execution of a contract to which the subject of personal data is a party.

8. Final Provisions
8.1. The User may request clarification regarding the processing of their personal data by contacting the Operator at backboneburo@gmail.com.
8.2. Any changes to this Policy will be reflected in this document.
The Policy remains in effect indefinitely until replaced by a new version.

By using this website, you consent to the use of cookies, IP address and location data to help us improve your experience. More

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This Cookie Notice (the "Notice") is part of the Privacy Policy.

By using this site, you agree to the use of cookies and other similar technologies in accordance with this Notice.

If you do not agree to our use of this type of file, you must set your browser settings accordingly or not use our site.

PUBLIC OFFER OF SOLE PROPRIETOR BELORYBKINA E. S.(Offer for the Conclusion of a Retail Sale and Purchase Agreement)

This public offer is valid throughout the territory of the Russian Federation from the date of publication.

1. GENERAL PROVISIONS
1.1. In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (the “Civil Code”), an offer containing all essential terms of the contract and expressing the intention of the offering party to conclude a contract on the terms specified therein with any person who responds, is recognized as an offer (public offer). Actions performed by a person who has received the offer in compliance with its stated conditions shall be considered acceptance of the offer, resulting in the conclusion of a contract between the parties.
1.2. This document constitutes a public offer, i.e., a proposal by the Seller to conclude a retail sale and purchase agreement with any individual based on the product description provided on the Website.
1.3. The Seller’s obligations regarding the transfer of the Goods, as well as any other related obligations, arise from the moment the retail sale and purchase agreement is concluded under the terms of this Offer.
1.4. A person who agrees to the terms outlined below and in all annexes to this Offer may conclude a retail sale and purchase agreement with the Seller for the Goods presented on the Website. In accordance with paragraph 3 of Article 438, Article 493 of the Civil Code, and paragraph 20 of the Rules for Distance Selling, and considering that the Buyer can only be reliably identified after performing actions related to payment, the moment the Buyer concludes the contract depends on the selected payment conditions:
1.4.1. If the Goods are purchased under prepayment terms — from the moment the Seller receives a message from the Buyer indicating intent to purchase the Goods, accompanied by actions aimed at payment.
1.4.2. If the Goods are paid upon receipt from the Seller or the Courier Service — from the moment the Seller/Courier issues a cash register receipt, sales receipt, or another document confirming payment. Payment and receipt issuance occur at the moment the Goods are transferred to the Buyer.
Given the importance of the above, any person intending to purchase Goods under the terms of this Offer is strongly advised to read it carefully. If you disagree with any provision, please refrain from purchasing the Goods or using the Seller’s services.
1.5. For the purposes of this Offer, unless otherwise required by context, the following terms shall have the meanings specified below:

“Seller” — Sole Proprietor Belorybkina Elena Sergeevna, operating under the trademark “Backboneburo,” selling Goods presented on the Seller’s Website.
“Offer” — this document, constituting the Seller’s public offer addressed to any individual, proposing the conclusion of a retail sale and purchase agreement (the “Agreement”), including all annexes hereto.
“Buyer” — an individual who has concluded an Agreement with the Seller under the terms of this Offer.
“Goods” — items offered for sale on the Seller’s Website.
“Acceptance” — full and unconditional acceptance of the terms of this Offer by one of the means specified in clause 1.4.
“Seller’s Trading Network” — the Seller’s online resources operating under the “Conceptstore31” trademarks.
“Delivery” — services for delivering the Goods to the address specified by the Buyer and transferring them to the Buyer or a designated recipient, provided the Goods are prepaid.
“Courier Service” — a third party designated by the Seller to deliver the Goods, or authorized to conclude and execute the Agreement on behalf of the Seller.
“Website” — the collection of electronic documents available to Buyers at www.conceptstore.ru.
“Card” — a bank card issued by a credit institution, enabling the Buyer to conduct financial transactions, including payment for Goods under this Agreement.
“Virtual Currency” — conditional monetary units with a fixed rate: 1 unit = 1 RUB, created by converting funds paid by the Buyer in accordance with clause 5.4.3. into the Buyer’s virtual wallet on the Website.
“Rules for Distance Selling” — the Rules for the Sale of Goods by Distance Method, approved by Resolution of the Government of the Russian Federation dated September 27, 2007 No. 612.

2. SUBJECT OF THE AGREEMENT
2.1. The Seller undertakes to sell, and the Buyer undertakes to accept and pay for the Goods at the prices indicated on the Seller’s Website at the time of conclusion of the Agreement, in accordance with the terms of this Offer.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The Buyer may submit a message indicating intent to conclude the Agreement by:
3.1.1. using the Seller’s Website;
3.1.2. making a phone call to +7 905 741-08-26. In this case, conclusion of the Agreement is only possible under the terms specified in paragraph 1.4.2.
3.2. If the Buyer intends to purchase Goods with advance payment, the Buyer must provide the following information:

full name (in Russian),
contact phone numbers,
delivery address,
method of advance payment (paragraph 4.1),
name and quantity of the Goods.

3.3. The fact of messaging the Seller and concluding the Agreement is confirmed by:
3.3.1. submission of online payment via the Website.
3.4. In case of advance payment agreement (paragraph 1.4.1), the Buyer must pay for the Goods and Delivery within the timeframe established in section 4.
3.5. Failure to make advance payment within the established timeframe constitutes unilateral refusal by the Buyer, terminating the Agreement and the Seller’s obligations.
3.6. Delivery is performed within the timeframes specified on the Website. Delivery cost is paid at the time of the Agreement or upon receipt.
3.7. The Buyer consents to the processing of personal data for purposes of concluding and performing the Agreement. Data may be transferred to Courier Services solely for fulfillment of the Agreement.
3.8. The Buyer is responsible for the accuracy of the data provided.
3.9. Website materials are for reference only and may not fully reflect product characteristics. If clarification is needed, the Buyer should:
3.9.1. contact the Seller by phone +7 919-774-49-30.
3.10. The Seller may use Courier Services to deliver or conclude the Agreement on behalf of the Seller, while remaining responsible for proper performance.

4. PAYMENT FOR GOODS
4.1. Payment may be made by:
4.1.1. Bank Card;
4.1.3. electronic money (in accordance with Federal Law No. 161-FZ);
4.1.4. Virtual Currency on the Website.
4.2. With advance payment, the Buyer must pay within 1 hour after receiving confirmation of the Agreement.
4.3. Prices are indicated on the Website and additionally communicated per paragraph 3.3.
4.4. The Seller may change prices at any time, but the price at the moment of Agreement conclusion applies.
4.5. The Seller’s duty to transfer Goods arises only after Agreement conclusion.
4.6. The Seller confirms the Agreement by email or SMS.

5. DELIVERY AND RETURN OF GOODS
5.1. Delivery terms (timeframe and cost) are determined by the Seller and provided on the Website.
5.2. The Buyer is notified by SMS or phone. The Seller is not liable for delays caused by incorrect contact information.
5.3. When goods are transferred to a courier/transport company, ownership and risk pass to that organization’s representative.
5.3.1. Delivery is deemed completed when the Buyer signs for the Goods.
5.4. The Buyer may return the Goods:
5.4.1. Within 14 days after Delivery;
5.4.2. In this case, the Seller refunds the prepaid amount within 10 days (minus return delivery costs).
5.4.3. From day 14 to 12 months after Delivery — refund is made in Virtual Currency credited to the Buyer’s account.
5.4.4. If Goods are delivered with discrepancies (quantity, assortment, quality, etc.), the Buyer must notify the Seller within 1 business day.
5.5. Bank commissions for refunds are not reimbursed.
5.6. Goods of proper quality may be returned only if their condition and packaging are preserved.
5.7. The Buyer may not return goods having individually-specific properties.

6. COPYRIGHT
6.1. All text and graphic materials on the Website are the property of the Seller or the suppliers/manufacturers.

7. SELLER’S LIABILITY
7.1. The Seller is not liable for improper use of the Goods by the Buyer.
7.2. The Seller may record telephone conversations. The Seller ensures protection of Buyer information in accordance with Federal Law “On Information”.
7.3. Ownership and risk pass to the Buyer when the delivery note is signed.
7.4. The Seller is not liable for delivery delays caused by inaccurate Buyer information.

8. LIABILITY OF THE PARTIES
8.1. The Parties are liable under the current legislation of the Russian Federation.
8.2. The Seller is not liable for:

damage caused by improper use of the Goods,
actions of third parties (couriers, payment systems, hosting providers),
technical failures of the Website beyond their control.

8.3. The Buyer is responsible for the accuracy of the provided data.

9. FORCE MAJEURE
9.1. The Parties are released from liability for partial or complete non-performance if caused by force majeure circumstances such as:

natural disasters,
war,
strikes,
government restrictions,
cyberattacks,
other events beyond reasonable control.

9.2. Performance deadlines shall be extended proportionally to the duration of such circumstances.

10. PERSONAL DATA AND CONFIDENTIALITY
10.1. The Seller processes the Buyer’s personal data in accordance with Federal Law No. 152-FZ “On Personal Data.”
10.2. The Seller uses personal data solely for:

order processing,
delivery,
payment,
support,
marketing with the Buyer’s consent.

10.3. The Seller ensures confidentiality and does not disclose personal data to third parties except:

payment systems,
courier services,
cases required by law.

11. TERM AND AMENDMENT OF THE OFFER1
1.1. The Offer becomes effective upon publication on the Website.
11.2. The Seller may amend or revoke the Offer unilaterally without notice.
11.3. Orders placed prior to amendments are governed by the version of the Offer in effect at the time the Buyer performed Acceptance.

12. FINAL PROVISIONS
12.1. All disputes shall be resolved in accordance with the legislation of the Russian Federation.
12.2. If any provision of this Offer becomes invalid, it does not affect the validity of the remaining provisions.
12.3. The Buyer confirms that:

they have read this Offer,
they agree to its terms,
they accept all the conditions without exceptions.

By clicking on the REQUEST button, you consent to the processing of the specified personal data and confirm that you are familiar with the privacy policy, as well as the public offer.